We're searching for a dedicated and driven Analyst to join our vibrant Customer Management team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound messaging. Your primary responsibility will be to provide outstanding customer service by addressing their inquiries in a timely and professional manner. You will also play a crucial role in understanding customer needs and offering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound chat platforms.
- Troubleshooting customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Working with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Kickstart Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a driven individual with a talent for interaction? Do you thrive in a fast-paced environment where you can solve problems? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the face for our valued customers, providing them with efficient support via live chat. You'll address a variety of customer inquiries, ensuring their satisfaction.
- Cultivate your customer service expertise.
- Work with with a talented team of professionals.
- Gain valuable experience in the tech industry.
If you are eager to take on a challenge, we encourage you to apply today!
Support Agent : Inbound Chat at Eclerx Pune
Are you a passionate communicator with a knack for addressing customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Job Opportunity: Analyst – Inbound Chat – Customer Operations at Eclerx Pune Specialist, you will be the first point of interaction for our valued customers, helping them with their queries through live chat.
- Responsibilities include:
- Proactively interacting with customers via live chat
- Providing prompt and helpful solutions to customer concerns
- Keeping a positive and professional demeanor at all times
- Collaborating with other teams to ensure seamless customer service
If you are a team player with excellent customer service skills, and a strong work ethic, we encourage you to consider! This is an amazing opportunity to advance your career in customer service while playing a role in a dynamic company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a client-oriented individual with exceptional communication skills? Eclerx is now hiring Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will address concerns in a prompt and professional manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!
Jumpstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a love of customer service? Do you shine in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing efficient and helpful support via live chat. You'll be responsible for resolving customer inquiries, fixing issues, and providing a positive interaction.
We offer a collaborative work environment with opportunities for growth. If you are excited to make a difference, we encourage you to apply!
Transform Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a dedicated individual with a astute eye for detail and a desire to provide exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the initial point of contact for our valued customers. You will resolve their inquiries in a timely and friendly manner. Your interpersonal skills will be critical in building positive customer relationships.
At Eclerx Pune, we endeavor to create a collaborative work environment where you can develop both personally and professionally. We offer attractive compensation and benefits packages, as well as chances for career advancement.
- As you are a driven individual with a powerful work ethic and a true desire to make a positive impact, we encourage you to apply!